All feedback is helpful feedback as it lets us know what your experience at Acura Of Salem has been like. We believe we offer some of the best vehicles and the easiest buying process in the area but it’s what you think that really matters.
Read about the experiences of other customers below, and if you’ve stopped by the dealership, feel free to leave some feedback of your own.
5 out of 5 stars
We had a very chill experience buying a car from Steve. We had planned on test driving a couple of Prius...Priuses? Prium? Prii? Anyway we had a couple of other hybrids we were going to test drive in Clackamas, but then we found this 2013 Prius Five (all the trimmings, leather, nav, backup cam) right here in Salem and decided to test drive it. Steve was down to earth, friendly, and very chill start to finish. Not at all what I expected buying from a dealer (this was my first time). They were able to check all the credit unions around town and give us the lowest interest rate and a monthly payment that was right on target. Walked out of there with a great Prius for a screamin deal :) Thanks again Steve!... More
Having NOT purchased an auto in many years we did not know what to expect. Gayle was right there to greet us like she was expecting family! She was helpful, thorough, and professional. While we had choices to go with other dealerships that may have had slightly lower prices via their websites. We decided to go with Acura of Salem because of their ... "wanting to do right" by the customer. Thanks Gayle, Juan, and Mike for a pleasant experience. Mick and Hollie Scanlan
I have used Acura of Salem several times for the service of my vehicle. I am very impressed with all of the staff I have interacted with on each occasion.
Service is prompt and easy, and the printout they provide showing future service recommendations is clear and to the point.
While I was getting service this afternoon I thought I'd walk around the lot. Ingrid took the time to show me and allow me to drive the new TLX. She did this fully aware that I am not ready to purchase a new vehicle.With that being said Acura of Salem will be on the top of my list when I am ready to move forward with a new vehicle. They're the type of people that seem to care about building a strong relationship with the customer. That's crucial and makes all the difference.
I absolutely recommend Acura of Salem to everyone!... More
We had a very good experience at Acura of Salem. We definitely recommend George Kirschner. He worked with us to find just the car .we wanted. We felt he was working for us to find the right car. We can't thank him enough for his efforts in our behalf.
Wanted to make sure I thanked the young lady from instant service and Kyle Jones the service writer for the great experience. Best I have ever had in all my years of servicing cars (I'm 72 and was a sales manager for a few auto dealerships in my younger days). Exceeded expectations in every way. Parts was also right on the money on getting my weatherstripping in on time for my service appointment. The 7 people I talked to while waiting also had the same opinion of this dealership.
Professional; mindful, considerate, grateful, sense of humor, courteous, fast, flexible, content, even happy. Handled an expensive fuel tank issue with real class. 285755 miles on 2006 E350 4MATIC Wagon! Some people say MBZ is over designed, not me. I do hands on work on this rig as much as possible, replace parts with OEM only. Like? It, no, I need to say I LOVE IT. I've been thinking of upgrading this engine to an AMG. We'll see. That's enough outtakes me, thanks guys, great car, good times.
By far the most headache free process I’ve ever had with buying a car. I was in and out in no time. The team was amazing...and funny!!
We recently purchased our new 2020 Acura RDX Advance from Abel over the internet from Acura of Salem. Our total experience couldn't have been better. After besting all offers of all Acura dealerships ON THE WEST COAST, we soon realized that beyond the best price, Acura of Salem is completely in a class all its own. Abel Cardona and Acura of Salem GM Mike Harder, were with touch often and answered any and all questions we had. Their straight forward honesty and trust was exceptional. I purchasedthe vehicle for my wife on Monday and made arrangements to pick it up on Saturday. The car was fully prepped and we were in and out of the dealership in about an hour. Everything was arranged and completed! Abel set up the car to our preferences and when we left, felt as if we had been taken care of like family. Kudos Abel and Acura of Salem! We'll be back! Sincerely, Rick and Joanne Atkisson... More
Cynthia was professional, friendly, and got me the car I wanted at a great price. No pressure,no games. My best car buying experience to date. Thank you for all u guys did.
No pressure and no BS; Great price, no hidden fees or surprises - transparent and professional. Truly enjoyed working with Mike Harder. And Bernardo Gutierrez was amazing at explaining all of the cool features on my new RDX - love it!!!!