How Are We Doing?

All feedback is helpful feedback as it lets us know what your experience at Acura Of Salem has been like. We believe we offer some of the best vehicles in the area, and great service to make the shopping experience fun and exciting. It’s what you think that really matters.

Read about the experiences of other customers below, and if you’ve stopped by the dealership, feel free to leave some feedback of your own.

Customer Lobby
158 Reviews
4.9 out of 5 stars
5 star
139
4 star
19
3 star
0
2 star
0
1 star
0
Sort by: Latest review first / Highest rating first
alexatkinsonjr 10 Jul 2018
We worked with Gayle Rachtman, and what a great experience from the moment we walked on the lot, until we drove off the lot owning a new truck. It was a very smooth experience and would highly Recommend Gayle for any vehicle purchase. The whole team was great! They were all helpful, courteous an...d knowledgeable. I will recommend this Dealership and Gayle to all my family and friends. We will be back for our next purchase as well. Show more
5 rate
DealerRater
alexatkinsonjr 10 Jul 2018
We worked with Gayle Rachtman, and what a great experience from the moment we walked on the lot, until we drove off the lot owning a new truck. It was a very smooth experience and would highly Recommend Gayle for any vehicle purchase. The whole team was great! They were all helpful, courteous and... knowledgeable. I will recommend this Dealership and Gayle to all my family and friends. We will be back for our next purchase as well. Show more
5 rate
Cars.com
Justbeeb 06 Jul 2018
Our experience was amazing! I called Lisa on Thursday afternoon and drove my new RDX off the lot on Friday afternoon. She was responsive, attentive and professional through and through! She spent a ton of extra time going through everything with us on our new car. I’ve never had an experience li...ke that. Thank you Acura of Salem AND Lisa!! We can’t wait to finish falling in love with our new RDX! Show more
5 rate
DealerRater
Elenamichelle12 05 Jul 2018
We had a very positive experience buying our new Acura here. Lisa was knowledge and great to work with. This dealership went a step above to meet our needs and help us with our purchase.
5 rate
Cars.com
Elenamichelle12 05 Jul 2018
We had a very positive experience buying our new Acura here. Lisa was knowledge and great to work with. This dealership went a step above to meet our needs and help us with our purchase.
5 rate
DealerRater
POOKEY 30 Jun 2018
I had a smooth experience with the entire group but it was Gayles expert service that made it all flow together so nicely. I would highly encourage anyone in need of a new or used vehicle to contact her directly for great low pressure buying experience as well as a beautiful smile. Go Gayle!! :-D
5 rate
DealerRater
Justbeeb 30 Jun 2018
Our experience was amazing! I called Lisa on Thursday afternoon and drove my new RDX off the lot on Friday afternoon. She was responsive, attentive and professional through and through! She spent a ton of extra time going through everything with us on our new car. I???ve never had an experience li...ke that. Thank you Acura of Salem AND Lisa!! We can???t wait to finish falling in love with our new RDX! Show more
4 rate
Cars.com
POOKEY 29 Jun 2018
I had a smooth experience with the entire group but it was Gayles expert service that made it all flow together so nicely. I would highly encourage anyone in need of a new or used vehicle to contact her directly for great low pressure buying experience as well as a beautiful smile. Go Gayle!! :-D
4 rate
Cars.com
johns 19 Jun 2018
I would will recommend this dealership to others looking to purchase a new car. Klaus was patient and wanted to make sure we made an informed decision.
4 rate
Cars.com
johns 18 Jun 2018
I would will recommend this dealership to others looking to purchase a new car. Klaus was patient and wanted to make sure we made an informed decision.
5 rate
DealerRater
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