Disclaimers
We had a very chill experience buying a car from Steve. We had planned on test driving a couple of Prius...Priuses? Prium? Prii? Anyway we had a couple of other hybrids we were going to test drive in Clackamas, but then we found this 2013 Prius Five (all the trimmings, leather, nav, backup cam) right here in Salem and decided to test drive it. Steve was down to earth, friendly, and very chill start to finish. Not at all what I expected buying from a dealer (this was my first time). They were abl... More
2018-11-01
Having NOT purchased an auto in many years we did not know what to expect. Gayle was right there to greet us like she was expecting family! She was helpful, thorough, and professional. While we had choices to go with other dealerships that may have had slightly lower prices via their websites. We decided to go with Acura of Salem because of their ... "wanting to do right" by the customer. Thanks Gayle, Juan, and Mike for a pleasant experience. Mick and Hollie Scanlan
2018-10-31
I have used Acura of Salem several times for the service of my vehicle. I am very impressed with all of the staff I have interacted with on each occasion.
Service is prompt and easy, and the printout they provide showing future service recommendations is clear and to the point.
While I was getting service this afternoon I thought I'd walk around the lot. Ingrid took the time to show me and allow me to drive the new TLX. She did this fully aware that I am not ready to purchase a new vehicle.... More
2019-08-16
We had a very good experience at Acura of Salem. We definitely recommend George Kirschner. He worked with us to find just the car .we wanted. We felt he was working for us to find the right car. We can't thank him enough for his efforts in our behalf.
2019-07-28
Wanted to make sure I thanked the young lady from instant service and Kyle Jones the service writer for the great experience. Best I have ever had in all my years of servicing cars (I'm 72 and was a sales manager for a few auto dealerships in my younger days). Exceeded expectations in every way. Parts was also right on the money on getting my weatherstripping in on time for my service appointment. The 7 people I talked to while waiting also had the same opinion of this dealership.
2019-03-14
Thank you, thank you, thank you! Cyndy did an absolute amazing job assisting me in finding what I wanted. Cyndy is extremely knowledgeable about the vehicles and she is super no pressure, which is huge when buying cars. I'd also like to point out Mike, the Sales Manager, he had us in and out with documents in less than a half hour! If you want the service you deserve I highly recommend getting in touch with Cyndy! She will make sure you're happy.
2020-07-25
Professional; mindful, considerate, grateful, sense of humor, courteous, fast, flexible, content, even happy. Handled an expensive fuel tank issue with real class. 285755 miles on 2006 E350 4MATIC Wagon! Some people say MBZ is over designed, not me. I do hands on work on this rig as much as possible, replace parts with OEM only. Like? It, no, I need to say I LOVE IT. I've been thinking of upgrading this engine to an AMG. We'll see. That's enough outtakes me, thanks guys, great car, good times.
2019-09-17
By far the most headache free process I’ve ever had with buying a car. I was in and out in no time. The team was amazing...and funny!!
2019-11-30
Bernardo helped me with my vehicle purchase and made it all very simple and easy, completely stress free. He walked me through all of the ins and outs of my new car and explained how to use all the features in detail. Working with Bernardo was a great experience!
2021-04-07
We recently purchased our new 2020 Acura RDX Advance from Abel over the internet from Acura of Salem. Our total experience couldn't have been better. After besting all offers of all Acura dealerships ON THE WEST COAST, we soon realized that beyond the best price, Acura of Salem is completely in a class all its own. Abel Cardona and Acura of Salem GM Mike Harder, were with touch often and answered any and all questions we had. Their straight forward honesty and trust was exceptional. I purchased... More
2020-03-15