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All feedback is helpful feedback as it lets us know what your experience at Acura Of Salem has been like. We believe we offer some of the best vehicles in the area, and great service to make the shopping experience fun and exciting. It’s what you think that really matters.

Read about the experiences of other customers below, and if you’ve stopped by the dealership, feel free to leave some feedback of your own.

Customer Lobby
84 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
Sheri 09 Nov 2017
Thank you Steve and Mike for the great buying experience. This was the best buying experience we have ever had in 65 years. We look forward to our continued relationship.
5 rate
DealerRater
Sheri 09 Nov 2017
Thank you Steve and Mike for the great buying experience. This was the best buying experience we have ever had in 65 years. We look forward to our continued relationship.
5 rate
Cars.com
JB 31 Oct 2017
My experience at Acura of Salem was outstanding! Lisa was truly incredible to work with. She was knowledgable, friendly, personable, and thorough with showing me the car and with any questions I had. I felt very cared for and no pressure at all. I will send anyone looking for a car to Lisa for sure.... Chris Wagner was also excellent with the purchasing process. Thank you so much! Show more
5 rate
DealerRater
JB 31 Oct 2017
My experience at Acura of Salem was outstanding! Lisa was truly incredible to work with. She was knowledgable, friendly, personable, and thorough with showing me the car and with any questions I had. I felt very cared for and no pressure at all. I will send anyone looking for a car to Lisa for sure.... Chris Wagner was also excellent with the purchasing process. Thank you so much! Show more
5 rate
Cars.com
Elliott24 20 Oct 2017
When I took my car in for the first oil change every employee went above and beyond to make my visit comfortable, quick and thorough. Within the first week of purchasing my car I got a scratch on the door and without question they fixed it completely and without charge. Their customer service was th...e best I've experienced at any business. I will be a customer for life! Show more
5 rate
DealerRater
Elliott24 20 Oct 2017
When I took my car in for the first oil change every employee went above and beyond to make my visit comfortable, quick and thorough. Within the first week of purchasing my car I got a scratch on the door and without question they fixed it completely and without charge. Their customer service was th...e best I've experienced at any business. I will be a customer for life! Show more
5 rate
Cars.com
jmbaird 29 Sep 2017
I have purchased three Acuras from Acura of Salem. The first was because of the car, a 1999 TL, which I drove for 280,000 miles. It was with this car that I met Terry and his service team. Terry ability to handle all of our service needs in a professional and knowledgeable manner is the main reason ...for our second and third Acuras. I am in the service industry, and I wish I could clone Terry's positive, "can do" attitude. That, combined with his knowledge is a win-win for customer and business. Thanks Terry!! Show more
5 rate
DealerRater
jmbaird 29 Sep 2017
I have purchased three Acuras from Acura of Salem. The first was because of the car, a 1999 TL, which I drove for 280,000 miles. It was with this car that I met Terry and his service team. Terry ability to handle all of our service needs in a professional and knowledgeable manner is the main reason ...for our second and third Acuras. I am in the service industry, and I wish I could clone Terry's positive, "can do" attitude. That, combined with his knowledge is a win-win for customer and business. Thanks Terry!! Show more
5 rate
Cars.com
Shirley Mendazona 28 Sep 2017
This was my first car shopping experience at Salem Acura. Steve Fortier, my salesman, was awesome to work with. He was friendly and professional with no high pressure tactics--truly comfortable experience. I would highly recommend Salem Acura and Steve Fortier.
5 rate
DealerRater
Shirley Mendazona 27 Sep 2017
This was my first car shopping experience at Salem Acura. Steve Fortier, my salesman, was awesome to work with. He was friendly and professional with no high pressure tactics--truly comfortable experience. I would highly recommend Salem Acura and Steve Fortier.
5 rate
Cars.com
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