How Are We Doing?

All feedback is helpful feedback as it lets us know what your experience at Acura Of Salem has been like. We believe we offer some of the best vehicles in the area, and great service to make the shopping experience fun and exciting. It’s what you think that really matters.

Read about the experiences of other customers below, and if you’ve stopped by the dealership, feel free to leave some feedback of your own.

Customer Lobby
233 Reviews
4.9 out of 5 stars
5 star
205
4 star
28
3 star
0
2 star
0
1 star
0
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S@L 08 Jun 2019
Want to have a positive person to person experience to purchase your new car? Come to Acura of Salem and ask for Ingrid Wik. We could not be more satisfied with the process of test driving, discussion of our needs, and the choice of which car to buy. Ingrid valued us as costumers with individual ...needs and expectations. We are happy to be part of the Acura family. Leon and Susanna Fuhrman Show more
5 rate
Cars.com
S@L 08 Jun 2019
Want to have a positive person to person experience to purchase your new car? Come to Acura of Salem and ask for Ingrid Wik. We could not be more satisfied with the process of test driving, discussion of our needs, and the choice of which car to buy. Ingrid valued us as costumers with individual ...needs and expectations. We are happy to be part of the Acura family. Leon and Susanna Fuhrman Show more
5 rate
DealerRater
Raegan 01 Jun 2019
I was able to do most of the negotiating over email and text on my new 2019 RDX. When we finally got close on the price of my new car and my trade in we made the 2 hour drive to Salem. When we arrived the original car we negotiated on had sold, so our wonderful sales person Ingrid was able to show u...s the same RDX in another great color, and we loved it. This is the 2nd car we have purchased from this dealership. This dealership seems to have the car I want in the exterior color I want with the exact interior both times. They are easy to work with and they all take the time to explain everything even down to the financing leasing vs buying. I want to thank Ingrid for also coming in on her day off in the rain to make sure we could make this happen. I will continue to come back to this dealership in the future. #Acuraloyalty Show more
5 rate
DealerRater
Raegan 01 Jun 2019
I was able to do most of the negotiating over email and text on my new 2019 RDX. When we finally got close on the price of my new car and my trade in we made the 2 hour drive to Salem. When we arrived the original car we negotiated on had sold, so our wonderful sales person Ingrid was able to show u...s the same RDX in another great color, and we loved it. This is the 2nd car we have purchased from this dealership. This dealership seems to have the car I want in the exterior color I want with the exact interior both times. They are easy to work with and they all take the time to explain everything even down to the financing leasing vs buying. I want to thank Ingrid for also coming in on her day off in the rain to make sure we could make this happen. I will continue to come back to this dealership in the future. #Acuraloyalty Show more
5 rate
Cars.com
Jay Freeman 27 May 2019
I don't think anyone looks core to buying a new car. This dealership is in a word "AMAZING"! Bernard, my salesman was ready and waiting at my scheduled appointment time. Every person I interacted with was fire sly, helpful, and professional. The transaction was fast and effortless! I'll never b...uy a car anywhere else and highly recommend them! Show more
5 rate
DealerRater
Jay Freeman 27 May 2019
I don't think anyone looks core to buying a new car. This dealership is in a word "AMAZING"! Bernard, my salesman was ready and waiting at my scheduled appointment time. Every person I interacted with was fire sly, helpful, and professional. The transaction was fast and effortless! I'll never b...uy a car anywhere else and highly recommend them! Show more
5 rate
Cars.com
JMIKULIC 13 Apr 2019
Ingrid helped us find the car I wanted and the whole experience went very smoothly! This is the third Acura I have purchased and I think it is a great brand and Ingrid and Mike both provided excellent service and answered all my questions. I felt great driving off the lot with my new car!! Than...k you Ingrid! Show more
5 rate
Cars.com
JMIKULIC 13 Apr 2019
Ingrid helped us find the car I wanted and the whole experience went very smoothly! This is the third Acura I have purchased and I think it is a great brand and Ingrid and Mike both provided excellent service and answered all my questions. I felt great driving off the lot with my new car!! Th...ank you Ingrid! Show more
5 rate
DealerRater
JSOTELO 27 Mar 2019
Ingrid Wik helped us buy a car that I absolutely love! No pressure, was constantly available for questions. Easiest vehicle purchase ever when it should have been the hardest. We came in from our of state with our own financing. The finance manager really took care of everything for us! A++++!!!
5 rate
Cars.com
JSOTELO 27 Mar 2019
Ingrid Wik helped us buy a car that I absolutely love! No pressure, was constantly available for questions. Easiest vehicle purchase ever when it should have been the hardest. We came in from our of state with our own financing. The finance manager really took care of everything for us! A++++!!!
5 rate
DealerRater
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