Customer Testimonials
The staff was extremely attentive, mindful, compassionate and competent. Kevin and Anna were extremely welcoming and upbeat with their greetings despite arriving during a Monday morning rush of customers.
Kevin was great explaining what i needed done on my vehicle amazing person to work with! Thank you kevin.
We have been taking are mdx to you guys for everything we need done and have not had any problems with the work you do and we like having a loaner car thanks
Acura of Salem is awesome! They make it easy for you to take care of your car. I love not having to schedule appointments for oil changes! Their staff is friendly, honest and knowledgeable. They have a cozy waiting area with free beverages available; which is also nice! I have been very happy with Acura of Salem in all aspects since I purchased my Acura from them back in 2020.
Great service as always.
This was a warranty job for bus connectors in connection with the Infotainment system.
This shop is excellent. Kevin is very knowledgeable and very committed to customer satisfaction. We’ve used this shop a number of times and would not go anywhere else. All the staff, especially Kevin, have a strong customer service ethic, commitment to the customer, and excellent technical service. We’ve never had to go back for a redo on a repair.
Acura Service department Kevin has Been wonderful .. like that he try’s to find me good deal… the ladies there been great too !!
These folks are just great! I'll be back!
Had the A1 service completed. No appointment necessary and they gave me a ride to work.
Responsive staff. Good information.
Sales-super-woman Cyndy Patterson helped me through the process of buying a new MDX Type S. She made the entire process as fun and easy as possible, providing helpful and critical information each step of the way. I've been a customer of this dealership for approximately 20 years and they are the best in the business. Whether dealing with sales or service, they are always attentive to every detail of the customer experience. I love cars and could have chosen from a wide variety of makes, but it was Cyndy's professionalism and my long-term experiences with both Acura of Salem ...
Facility is clean service advisor excellent technicians above board DARREN in the parts department is very friendly and willing to help answer my questions as was Kevin the service writer
Excellent help with my new car with Abel!
Great crew that seems to work really well together, I appreciated the patience they had with me especially being a new buyer, very respectful people I loved how easy and fast they made the process for me.
Great staff especially Julian Ruiz our sales person he took care of us when we bought our first truck from this dealership and we went back the second time to buy my SUV car and again Julian took care of us very friendly, professional and honest. Above and Beyond! Thanks Julian!
Great service and people are always friendly and welcoming. When finished my car handles out standing and they also ask if you like it to be washed and vacuumed. That tops off the service at all times. I haven’t heard another place do that.
Excellent service! Everyone treats me with respect and kindness. Thank you for helping us out!
Never thought that online trading could be so helpful because of so many scammers online until I met Mrs. Helen Paul who changed my life and that of my family. I invested $1000 and got $11,670 Within a week. she is an expert and also proven to be trustworthy and reliable. Contact her via: [email protected] whatsApp: +1(412)543-7287
Acura of Salem provided outstanding service and workmanship in the repair of my 2015 MDX. The assistance provided by Service Specialist Kevin Tillett instilled confidence and trust in the process …. thank you Kevin … and Acura of Salem for taking care of us!!
Comfortable waiting area with the TV not airing fox! It was a smooth trip to the service department.
Excellent Customer Service. Kind, they provided quick service for my vehicle and made sure to answer all my questions.
Excellent experience purchasing my brand new 2023 Acura Integra. Abel and Bernardo were so patient explaining all the new technology features. Rodolfo in the Finance Department made it so easy to understand all the documents. Thank you. Kathryn Hazard
I am very pleased with Acura Dealership of Salem Oregon. I am met with very courteous and efficient employees when I visit. The struts on my 2017 Acura were replaced. I noticed a difference when I drove home after the appointment. Thank you very much!
Phenomenal customer service. Very satisfied with the car maintenance service provided by their staff. Very professional.
Great dealership! Able was able to show me all the good stuff on a 2001 Corvette, we just could not get together on the price at this time. who knows what the future will bring. Thanks
I am very pleased with the service I had done recently! Kevin in service and Mark in parts were excellent to deal with. The whole process from start to finish was great! Thank you Acura of Salem!
Acura Always has great service and is very professional. It makes owning an Acura even better.
They listen to my issues. They advise on how to take care of the issues in a timely manner. They also give me a loaner if I need one. They seem to not only care about the car but the owners as well.
Kevin is the best super helpful and everyone else was too! Love the personal attention for customer
Had rear light repaired. Very pleased with the service repair and the people.
Absolutely the best in the business. We bought our Acura from somewhere else and had an issue with it. Kevin from the service department and his team went above and beyond to take care of us! Kept us posted about our car and fixed the issue and got us our car back in a timely manner. Thank you for being soo AWESOME Acura of Salem!!!
Kevin, took care of me. I have multiple Acura vehicles. I have pretty good service over the years. I appreciated this last visit as Acura. A+.
Excellent service, efficient and at a good price. Will certainly return and recommend. Thank you.
I’m very pleased with my experience at Acura of Salem. Please give them high marks. I have purchased many vehicles from them.
Always a good experience when I have to go get maintenance done on my Acura MDX. Anna is always so sweet and personable.
Great salesman: Bernardo, friendly sales manager: Mike, and terrific finance manager: Rodolfo. Good experience all around.
Excellent
Excellent service. The service team fixed my car's problem quickly. Very appreciative of the fine and courteous service from Kevin and the rest of the team. I am glad I brought my vehicle to Acura of Salem and will definitely continue to do so in the future.
Excellent, courteous service , I was greeted with a smile in the lane and shown where all the amenities were and invited to have some coffee and freshly baked cookies while I waited. I also feel it was a very fair price for getting oil chg, filter and top off all my fluids plus a multipoint inspection. I will continue to bring my vehicles here.
My partner Ethan and I met with Abel, an amazing and knowledgeable salesman who was polite, encouraging and helpful during the car purchasing process. If you can get him, he was one of the nicest salesman we have ever met with. He helped us purchase an amazing car (an Acura TL) and was transparent about EVERYTHING. We have had the car for over 2 months now, and everything was correct- we love it! Thank you Abel!
It was a great experience working with Eli and Brian. I'm looking forward to my next purchase with them.
The team at Acura of Salem did an OUTSTANDING job. Cyndy, Abel, Rudy and Mike were professional and made the process of purchasing a vehicle pressure free and easy. Thanks for the experience.
Awesome sales team and the service department is incredible! Would definately recommend this dealership to anyone!
Acura Salem is great! I drive from Tigard to Salem because they are thoughtful and thorough!
Kevin and the Acura service team always take make sure that any service needs I have are addressed and all of my questions are answered.
Excellent customer service!
Great service. Nice with drop in no appointment needed. Because who knows how the day will go.
Good Service as usual, quick response, no appointment needed, same day service, will be back.
Acura of Salem is one of the reasons I own an Acura. The service is always top notch.
Kevin was very helpful and very knowledgeable about my mdx.Looking forward to getting the running boards installed next week.
Awesome experience working with the team at Acura of Salem. Cyndy was extremely professional, very informative, and made sure that every question I had was answered. I would recommend anyone who is looking for a streamlined process with knowlesable professionals to check them out!
Cannot say much about a new car experience, but as for used, they make it extremely easy to forget you are trying to find the flaws in your new vehicle. The staff are very pleasant and it felt like virtually every member in the process wanted to stop by an introduce themselves removing a lot of anonymity and animosity by proxy! Honestly aside from issues I missed, they made the process as pain free as possible.
Excellent and thorough. It is a pleasure to do business with Salem Acura. I will keep going back to them.
Kevin is the best! He explains things very well and informed me on things I need to know living in OR. He is also easy to talk to and reach.
People were very courteous but I will say when I arrived everybody was eating lunch and I was waiting outside for 8 or 9 minutes but I can’t turn the car off because I believe the battery finally died. I don’t want them to have to tow it from their lot.
Exceptional service. Very courteous, explained in detail as to what to expect. Kept me informed throughout the process. Also provided shuttle service which was an icing on the cake.
Great job diagnosing and repairing. Great communication along the way. Thank you for getting us taken care of.
Service advisor was super helpful in evaluating options for brake job, vibration issue and cosmetic repair options.
Staff always goes above and beyond for the customer, and the coffee and cookies hit the spot.
Listen to all concerns I had about vehicle. Suggested possible other repairs that might be needed. Kept us informed on the repairs and price change as new things were discovered. Overall great customer service.
Excellent assistance with an unusual problem that occurred during the warranty period. Same day resolution!
This team of professionals are truly the best! Always greeted with a smile and friendly.
Bought new Acura from them. Great service as always.
great servicer
Excellent customer service. Positive experience from start to finish. Love our new Integra.
Purchased an 03 Acura TL with low miles given the year, great condition aside from a couple items I couldn't pick up on the test drive. Excellent client service and buying atmosphere, a little light on the details, but very amicable.
Very Clean Very Friendly and everyone was very Nice.
Excellent service. Ask for Kevin!
Excellent all the way around. Be sure to give them all a significant raise asap.
Acura of Salem was very helpful and accommodating! Cyndy was there for us through the entire car buying process! We are thrilled with our new RDX! 🚙
Got me in without N appt. Staff was very friendly , helpful & knowledgeable . Overall experience was great!
I dropped my vehicle off to be detailed after it was stolen. The thief left the windows and sunroof open and it rained in the car. It smelled awful. Now the whole vehicle looks, smells, and feels clean! Super Job!
Abel and mike were amazing to work with. Great friendly service. Also the service department did a great job even though we traded our rdx that was in for service to get a type s mdx. It’s a small store which makes it much more friendly and customer service driven.
Great service
Couldn’t have been a better experience! Super customer service - no pressure. Went into look knowing I liked the Acura - came out with new keys🤭 and car! Could have prepared more for trade in but in the end we got what we wanted and someone will get a nice Escape as I never had a single problem with it-just wanted a little more luxury and sportiness.
Everyone we dealt with at this dealer during the purchase of our Acura RDX were superb. Our sales person was low-key yet excited about sharing all of the options of the vehicle we subsequently purchased. He took excellent care of us as did the manager and the finance person. I would highly recommend this dealer to any of my friends. We are more than satisfied with our experience here. Abel, our sales person should get five gold stars!
great to work with, very understanding, friendly and courteous can believe they get the job done fast and accurate
My 2014 Acura RDX has been regularly and exclusively maintained by Acura of Salem. I have over 201,000 miles on this car. Thanks for taking good care of my baby.
I still have my vehicle from my 2017 purchase and it still runs fine and I'm happy with my purchase. Thanks guys 🙂
Always a good experience. Service manager Kevin does a great job of getting us in and out in a timely manner.
Good service, good people.They are aware that your time is valuable and work to ensure you are in and out timely
Kevin gas been great to work with and is always quick to respond to our needs.
Excellent service! Anna did a great job! We will return in the future and let our friends know of the quality of service!
Always wonderful to work with, extremely helpful and informative. I have brought my Acura to Salem because of the service team and how well they take care of us each time. We live in Tangent so this is almost an hour one way but come here because we have never had anything less than AWESOME and personable service by Kevin and Anna was a gem too. She was great with getting us there and our appointment set and helpful with letting us know options and prices. Thank you both for all that you do, truly appreciate it especially in the ...
Acura of Salem has always been a genuine pleasure to work with. I have had all of my Acura vehicles serviced there, they always have done a great job.
This dealership is awesome fast service friendly people very clean Easy in-and-out Very reasonable pricing
Fast, efficient service! They were able to get my vehicle serviced within my tight schedule.
Kevin Tillett is so good to work with. He explains everything and takes time to listen to you. I drive all the way from Portland just to deal with this friendly dealership.
